Is there the KYC procedure on SimpleSwap?

Our service is anonymous. Our customers don’t need to create accounts or store deposits at SimpleSwap. However, there are cases when we conduct KYC of designated customers and/or transactions. This only happens if our system or our partners’ system recognizes the transaction as suspicious. KYC might be conducted based on internal Company policies and external requirements of governmental authorities or financial institutions.

You may be asked to provide the following information and/or documents (including, but not limited to):

• your full name, residential address, and phone number;
• a copy of your legal documents, such as an ID or a passport, a selfie of you holding the document;
• information about your occupation, a utility bill or any official proof of address, proof of funds.

If you face any problems or have additional questions about the KYC procedure, feel free to contact support: support@simpleswap.io. We are always at your service.